Free Shipping Over $50:
Free standard shipping on Orders of $50 or more to the contiguous United States.
International, HI, AK, and expedited services do not apply.
$7.49 Flat Rate Shipping:
Orders less than $50 qualify for $7.49 flat rate standard shipping to the contiguous United States.
Free Sample Shipping
All domestic U.S. sample orders ship free.
Canadian samples have a $1.00 shipping fee. All other destinations have a $3.00 shipping fee. Next Day Shipping is available for an additional fee, otherwise samples ship USPS and cannot be tracked.
For Standard shipping, please allow 24 - 48 hours for processing and cutting of your order. All of these estimates are not inclusive of the day you place your order:
Business Days are defined as weekdays, Monday-Friday, 9am-4pm Eastern Standard Time, excluding Saturday, Sunday, and Holidays.
Expedited Example: If you place an order for Next Day Shipping on a Monday afternoon, the order will leave our warehouse on Tuesday, and arrive to you on Wednesday.
Freight accessorials not included if required for delivery.
Most orders ship via UPS, and typically, the longest it will take is 5 days from the day after you place your order. Orders for items which are backordered or out of stock may take longer to ship depending on availability.
All domestic sample orders ship free via United States Postal Service, which can vary 1-7 days. Sample orders cannot be tracked.
We ship all over the world. To view international shipping rates, add the desired items to your cart and proceed to the checkout process. Near the Billing Information section, check the box which states "Billing/Shipping outside the US?".
All duties are the responsibility of the customer. Brokerage fees will be charged for items shipped UPS. There are no brokerage fees for items shipped USPS.
Your satisfaction is important to us!
We realize that there may be circumstances in which you need to return an item. While cut fabric is essentially a custom product and a challenge to guarantee, any customer who is dissatisfied with a purchase may receive a refund or store credit on fabric.
All returned items must be in original, unflawed condition, unmarked and uncut by the purchaser, and must be received within 30 days of original ship date.
Returns may be applied to all products sold on OnlineFabricStore.net, except for the products/conditions listed below.
To ensure full credit of your returns, please contact OnlineFabricStore.net Customer Service at 877-781-2967 or firstname.lastname@example.org before returning merchandise.
We're here to help!
OFS Customer Service is always happy to assist you with any questions you have about shipping and returns. (And any other questions you may have!)
Call us at 877-781-2967 or live chat with us between 9am and 5pm EST, Monday - Friday. Email anytime at email@example.com
For more information, read our FAQs and Terms & Conditions.