Shipping that works the way it should. You'll save money, get your products fast, and be able to make a return when you need to.
Any customer who is dissatisfied with a purchase may return the item(s) and receive a refund. All returned items must be uncut and in original, unaltered condition. Returns must be received within 30 days of original ship date. Any claims regarding an order must be made within 30 days of shipment.
To ensure proper credit of your return, please contact OFS Customer Service and we will happily assist you. All returns require a return authorization number that will be provided to you. You will be responsible for the return shipping costs. You may send back the item(s) through a carrier of your choice. Refunds are typically issued 5-7 days after the item(s) are received and processed.
The following products are ineligible to be returned:
OFS Customer Service is always happy to assist you with any questions you have about shipping and returns. (And any other questions you may have!)
Call us at 877-781-2967 between 10am and 4pm EST, Monday - Friday. Email anytime at firstname.lastname@example.org